Privacy Policy

Effective Date: 01 Jan 2025

Last Updated: 20 Feb 2025

Welcome to Velikana! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://velikana.odoo.com/) and use our services.

1. Information We Collect

We collect the following types of information:

a) Personal Information

When you place an order, sign up, or contact us, we may collect:

Name
Email address
Shipping and billing address
Payment details (processed securely by Razorpay or other payment providers)

b) Non-Personal Information

We may also collect non-identifiable data like:

Browser type and device information
IP address and location data
Website usage statistics (via cookies)

2. How We Use Your Information

We use your information for:

✅ Processing and delivering orders

✅ Customer support and communication

✅ Improving our website and services

✅ Sending order updates, promotions, or newsletters (you can opt out)

✅ Ensuring security and fraud prevention

3. Payment Security

We do not store your payment details. Payments are securely processed by Razorpay and other trusted payment gateways.
Transactions are encrypted for maximum security.

4. Sharing Your Information

We never sell your data. We only share information with:

🔹 Delivery partners (for shipping your orders)

🔹 Payment providers (for secure transactions)

🔹 Legal authorities (if required by law)

5. Cookies & Tracking Technologies

We use cookies to:

🍪 Improve website performance

🍪 Remember your preferences

🍪 Track analytics to enhance your shopping experience

You can disable cookies in your browser settings if you prefer.

6. Your Rights & Choices

You have the right to:

✔ Access, update, or delete your personal data

✔ Opt out of marketing emails

✔ Request a copy of the data we store

For any requests, contact us at velikanastationery@gmail.com.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy policies. Please review their terms separately.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions, contact us at:

📧 Email: velikanastationery@gmail.com

📍 Address: Virendra Nagar Colony, Khutar Road, Gokarannath Kheri, Uttar Pradesh - 262802

📸 Instagram: @VelikanaOfficial